• We kindly ask you to use slippers inside the apartments and leave all outside footwear in the ski room in entrance of the chalet to help keep your apartment clean and protect the wood flooring. There are clean slippers in the boxes on the top shelf in the ski room for your convenience

  • Please do not put wet gloves or clothing on the radiators as it marks them permanently. We have a drying room specifically for this purpose. Please call us to use it

  • No ski equipment including ski boots are allowed into the apartments or bedrooms at any time. There is a ski room in the entrance for that purpose and we have heated ski and boot lockers available to rent at the ski lifts for only 2 Euro per person per day. You can book these by calling us on the number above

  • You need a code to enter the front door which will be supplied on check in. Please close the door behind you at all times

  • Absolutely no smoking is allowed in any area inside or outside the windows of the apartments including the balconies. You will be charged a minimum of 250€ for any room cleaning needed or damage caused if you do not respect this regulation. If you are a smoker please smoke outside and consider not smoking nearby other rooms and apartments. Please do not throw your cigarette ends in the snow or garden

  • For your safety please read the instructions on how to use the electrical appliances in the kitchen. You'll find them in the drawers. Please use the extractors when cooking to filter the cooking smells and please close your kitchen and main doors to keep the smells confined to the kitchen

  • No external guests are allowed to sleep over in your rented apartment at any time. You may allow friends to visit but within reason and as long as they do not disturb any other guests on the property. No parties are allowed at any time

  • Domestic pets are not allowed in the public areas like the lounge or the bar of the Chalet and must be kept on leads at all times in the outdoor public areas.  Please do not feed any stray animals and do not let them into your apartments. You will be held responsible for any damage caused by your domestic pets

  • Please settle your account for any extras the day before your departure. We will be in the lounge downstairs between 17.00h and 19.00h for this purpose. 

  • Earlier departures are not refundable

  • A final clean is included on your departure but this excludes the kitchen and all related equipment. Please make sure this is clean as specified below and items put back in their place. 
    Load dishwasher, set off and empty 
    Clean the fridge  
    Clean the microwave, hob and sink 
    Clean oven and oven trays 
    Clean kitchen units, doors and work surfaces 
    Take rubbish to the bins 

If you would like us to clean your kitchen for you, we will do so at a cost of 30€ and charge it to your account. 

Apartments are to be vacated by 10.00 am on the day of departure. Please check your inventory and take all your rubbish bags to the bins at the end of the road before leaving. Please hook your keys on the key shelf in the shoe room before departing.